Refund Policy

Textbook Purchases

Refunds cannot be made for books that are specially ordered for a customer.

Refunds will not be issued after the add/drop period is over. Please be aware of the last day to add or drop a class.

If instructors have ordered the text as required, there will be no returns unless you have dropped the class or have switched to a section that does not require that text book.

If your textbook has a software or audio disk included, a refund can only be made if the CD packet is UNOPENED.

New textbooks must be free of any marking (i.e. highlighter, pen, pencil).

If you purchase a textbook that is encased in shrink-wrap, please confirm that you will be using that text in class before you open it. The book CANNOT be returned after the wrapping is removed.

Supplies and Electronics

All sales on supplies and electronic items are final.

Clothing and Novelty Items

All sales on clothing and novelty items are final. However, exchanges may be made for a different size if all tags are attached and you have a receipt.

Optional Material

Optional guides or non-required books cannot be returned. Go to class before you purchase non-required materials.

Refund Methods

Customers must present a valid receipt for any items being returned. No cash refunds will be given. Refunds are issued either by a charge back to your credit card or financial aid account. If you paid by cash or check, your refund will be issued by a check in 7 - 10 business days, after a completed check request has been processed.

You MUST have a receipt to receive a refund. Under NO circumstances will refunds be issued without a receipt.